Email:golukicoding@gmail.com
Response Time: 24-48 hours
Q: How do I restore my purchase?
A: Go to Settings → Restore Purchase. Make sure you're signed in with the same Apple ID used for the original purchase.
Q: How do I cancel my subscription?
A: Go to iPhone Settings → Apple ID → Subscriptions → US Citizenship Test Trainer → Cancel Subscription.
Q: What's included in the Premium subscription?
A: Premium includes unlimited practice sessions, AI-powered feedback on your responses, detailed performance analytics, and access to all question categories.
Q: The app crashes when I start practice sessions
A: Try restarting the app and ensuring you have the latest version. If the issue persists, please contact support with your device model and iOS version.
Q: AI feedback is not working
A: This is a premium feature. Ensure you have an active subscription and stable internet connection. AI evaluation requires network access to process your responses.
Q: Video interview questions won't load
A: Check your internet connection and try again. Videos are cached for offline practice once initially loaded.
Q: I've reached my daily session limit
A: Free users get 3 sessions per day. Upgrade to Premium for unlimited practice sessions and advanced features.
Q: How does the AI interview coaching work?
A: Our AI analyzes your spoken responses to interview questions, providing personalized feedback on content, delivery, and areas for improvement.
Q: Can I practice offline?
A: Some features work offline after initial download, but AI evaluation and new content require an internet connection.
Q: CarPlay is not working
A: Ensure your car supports CarPlay and your iPhone is connected. Go to Listen Mode in the app for audio-only practice sessions.
Q: My audio recordings aren't being saved
A: Check that you've granted microphone permissions to the app in iPhone Settings → Privacy & Security → Microphone.
Q: Can I delete my recorded responses?
A: Yes, you can delete individual recordings from your practice history or contact support for bulk deletion.
Your privacy is important to us. We collect minimal data necessary for app functionality and never use your information for advertising or tracking.
Found a bug? Please email us at golukicoding@gmail.com with:
Have an idea for improving the app? We'd love to hear from you! Email your suggestions to golukicoding@gmail.com
If you're enjoying the app, please consider leaving a review on the App Store. Your feedback helps us improve and helps other users discover our app.