Support Center

YuGiOh Scanner - We're here to help!

Getting Started FAQ Troubleshooting Contact Support

🚀 Getting Started

Welcome to YuGiOh Scanner! Here's everything you need to know to get started with managing your Yu-Gi-Oh card collection.

📱

Download & Install

Download YuGiOh Scanner from the App Store or Google Play Store. The app is free to use with no hidden fees.

📸

Scan Your Cards

Use your device's camera to scan Yu-Gi-Oh cards. Our AI will instantly identify them and add to your collection.

📚

Manage Collection

Organize your cards, track values, and build decks. Everything is stored securely on your device.

💰

Track Prices

Get real-time market prices from TCGPlayer, eBay, and CardMarket to know your collection's value.

❓ Frequently Asked Questions

Q: Is YuGiOh Scanner free to use?
A: Yes! YuGiOh Scanner is completely free to download and use. All core features including card scanning, collection management, and price tracking are available at no cost.
Q: Do I need to create an account?
A: No account creation required! All your data is stored locally on your device, giving you complete control and privacy over your collection information.
Q: How accurate is the card scanning?
A: Our AI-powered scanning technology has over 95% accuracy rate for Yu-Gi-Oh cards. It works best with clear, well-lit photos of cards in good condition.
Q: Can I scan foreign language cards?
A: Yes! The scanner can identify cards in multiple languages including Japanese, German, French, Italian, and Spanish versions.
Q: How often are prices updated?
A: Prices are updated in real-time when you request them. We cache pricing data for 24 hours to provide fast loading while ensuring reasonable freshness.
Q: Is my collection data backed up?
A: Currently, data is stored locally on your device. We recommend using your device's backup features (iCloud, Google Backup) to protect your collection data.
Q: Can I export my collection list?
A: Yes! You can export your collection data in CSV format for use in spreadsheets or other applications. Look for the export option in the Collection tab.
Q: Does the app work offline?
A: Basic functionality works offline, including viewing your collection and deck building. However, card scanning, price updates, and database searches require an internet connection.
Q: Are you affiliated with Konami or Yu-Gi-Oh?
A: No, YuGiOh Scanner is an independent app created by fans for fans. We are not affiliated with Konami or any official Yu-Gi-Oh entities.

🔧 Troubleshooting

Camera/Scanning Issues

1 Camera Permission: Ensure the app has camera access in your device settings. Go to Settings > Privacy > Camera (iOS) or Settings > Apps > YuGiOh Scanner > Permissions (Android).
2 Lighting Conditions: Use good lighting when scanning. Natural light or bright indoor lighting works best. Avoid shadows and glare on the card surface.
3 Card Position: Hold the card flat and fill most of the camera frame. Ensure the entire card is visible and not cut off at the edges.
4 Card Condition: Very damaged, worn, or heavily played cards may be harder to scan. Try scanning a cleaner version of the same card if available.

App Performance Issues

1 Restart the App: Close the app completely and reopen it. On iOS, swipe up and swipe away the app. On Android, use the recent apps button.
2 Check Internet Connection: Ensure you have a stable internet connection for scanning and price updates. Try switching between WiFi and mobile data.
3 Update the App: Make sure you're using the latest version from your app store. Updates often include performance improvements and bug fixes.
4 Free Up Storage: Ensure your device has sufficient storage space. Low storage can cause app performance issues.

Deck Building Issues

💡 Tip: Yu-Gi-Oh decks must follow official tournament rules:
  • Main Deck: 40-60 cards
  • Extra Deck: 0-15 cards
  • Side Deck: 0-15 cards
  • Maximum 3 copies of any card (except Limited/Semi-Limited)

Price Data Issues

⚠️ Important: Prices are estimates from various sources and may not reflect current market conditions. Always verify prices before making purchases or trades.
Why do some cards show $0.00?
This usually means the card is not currently available in the marketplace or has no recent sales data. Check alternative sources or wait for market data to refresh.

📱 System Requirements

Minimum Requirements:
  • iOS: iOS 13.0 or later, iPhone 6s or newer
  • Android: Android 8.0 (API level 26) or later
  • Storage: 100MB free space
  • Camera: Rear-facing camera for scanning
  • Internet: Required for card database and price updates
💡 Recommended: For best performance, use devices with at least 3GB RAM and recent camera technology for optimal scanning accuracy.

🛡️ Privacy & Security

Your privacy and data security are our top priorities:

  • Local Storage: All collection data is stored on your device
  • No Cloud Sync: We don't upload your personal collection to our servers
  • Camera Privacy: Photos are processed locally and not transmitted
  • Anonymous Analytics: Only anonymous usage data is collected to improve the app

For complete privacy information, please review our Privacy Policy.

🆕 Feature Requests

We're constantly improving YuGiOh Scanner based on user feedback. Here are some features we're considering:

☁️

Cloud Backup

Sync your collection across devices with optional cloud storage.

🤝

Trading Features

Connect with other collectors to trade cards and share wishlists.

📊

Advanced Analytics

Detailed collection statistics and value tracking over time.

🏆

Tournament Tools

Deck testing, match tracking, and tournament preparation features.

Have an idea for a new feature? Contact us and let us know!

📧 Contact Support

Need Help? We're Here for You!

Our support team typically responds within 24-48 hours. Please include as much detail as possible about your issue.

Support Channels:

📧 Email Support:

Primary: golukicoding@gmail.com

General Inquiries: golukicoding@gmail.com

👨‍💻 Developer: Vishwesh Pratap Singh

⏰ Response Time: We aim to respond to all support requests within 48 hours during business days.

📝 When contacting support, please include:
  • Your device model and OS version
  • App version number
  • Detailed description of the issue
  • Steps you've already tried
  • Screenshots if applicable

⭐ Rate & Review

Enjoying YuGiOh Scanner? Please consider leaving a positive review on your app store. Your feedback helps other duelists discover the app and motivates us to keep improving!

Your reviews help us:
  • Reach more Yu-Gi-Oh collectors and players
  • Understand what features matter most
  • Prioritize bug fixes and improvements
  • Keep the app free for everyone

📚 Additional Resources

For more information about Yu-Gi-Oh and card collection:

Disclaimer: YuGiOh Scanner is not affiliated with Konami or any official Yu-Gi-Oh entities. All trademarks are property of their respective owners.

© 2025 YuGiOh Scanner. All rights reserved.

Thank you for using YuGiOh Scanner - Happy Collecting! 🎴