Need help with SQE Master? We’re here to assist.
Contact Us
The quickest way to reach us is by email:
golukicoding@gmail.comWe typically respond within 48 hours
What We Can Help With
- Subscription issues — problems with payment, free trials, or premium access
- Technical issues — app crashes, bugs, or display problems
- Content feedback — corrections, suggestions, or questions about study materials
- Feature requests — ideas for new features or improvements
- General questions — anything else related to SQE Master
Tips for a Faster Response
To help us resolve your issue quickly, please include:
- Your device model and iOS version
- A clear description of the issue and steps to reproduce it
- Screenshots, if applicable
Frequently Asked Questions
How do I cancel my subscription?
Subscriptions are managed by Apple. Go to Settings → your name → Subscriptions on your iPhone or iPad, or visit apple.com/account/subscriptions.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund for any purchase.
Does the app work offline?
Yes. SQE Master works 100% offline. All study content is included in the app download.
Will I lose my progress if I delete the app?
Yes. All study data is stored locally on your device. Uninstalling the app will remove your progress, bookmarks, and quiz history.
I subscribed but still see locked content.
Try closing and reopening the app. If the issue persists, go to the subscription screen and tap “Restore Purchases”. If it still doesn’t work, email us.
Managing Your Subscription
All subscription management (including cancellation) is handled through Apple:
- iPhone / iPad: Settings → your name → Subscriptions
- Online: apple.com/account/subscriptions